{"id":1537,"date":"2019-06-05T09:26:51","date_gmt":"2019-06-05T13:26:51","guid":{"rendered":"http:\/\/cmclogistics.ca?page_id=1537"},"modified":"2019-07-20T04:34:58","modified_gmt":"2019-07-20T08:34:58","slug":"faqs","status":"publish","type":"page","link":"https:\/\/www.cmclogistics.ca\/en\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"<p><div class=\"fusion-fullwidth fullwidth-box fusion-parallax-none nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\"  style='background-color: rgba(255,255,255,0);background-image: url(\"http:\/\/cmclogistics.ca\/wp-content\/uploads\/2019\/05\/integrated-international-shipping.jpg\");background-position: right bottom;background-repeat: no-repeat;padding-top:190px;padding-right:0px;padding-bottom:0px;padding-left:0px;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;'><div class=\"fusion-builder-row fusion-row \"><div  class=\"fusion-layout-column fusion_builder_column fusion_builder_column_1_1 fusion-builder-column-1 fusion-one-full fusion-column-first fusion-column-last 1_1\"  style='margin-top:0px;margin-bottom:0px;'>\n\t\t\t\t\t<div class=\"fusion-column-wrapper\" style=\"padding: 0px 0px 0px 0px;background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;\"   data-bg-url=\"\">\n\t\t\t\t\t\t<div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-no-large-visibility fusion-full-width-sep sep-none\" style=\"margin-left: auto;margin-right: auto;margin-top:30px;\"><\/div><div class=\"fusion-title title fusion-title-1 fusion-sep-none fusion-title-size-one\" style=\"margin-top:0px;margin-bottom:31px;\"><h1 class=\"title-heading-left\" style=\"margin:0;color:#ffffff;\">Frequently Asked Questions<\/h1><\/div><div class=\"fusion-clearfix\"><\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\"  style='background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;padding-top:40px;padding-right:0px;padding-bottom:40px;padding-left:0px;'><div class=\"fusion-builder-row fusion-row \"><div  class=\"fusion-layout-column fusion_builder_column fusion_builder_column_1_1 fusion-builder-column-2 fusion-one-full fusion-column-first fusion-column-last 1_1\"  style='margin-top:0px;margin-bottom:0px;'>\n\t\t\t\t\t<div class=\"fusion-column-wrapper\" style=\"padding: 0px 0px 0px 0px;background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;\"   data-bg-url=\"\">\n\t\t\t\t\t\t<div class=\"fusion-title title fusion-title-2 fusion-sep-none fusion-title-size-three\" style=\"margin-top:0px;margin-bottom:31px;\"><h3 class=\"title-heading-left\" style=\"margin:0;\">What is the role of a freight forwarder?<\/h3><\/div><div class=\"fusion-text\"><p>The freight forwarder&#8217;s role is to assist exporting and importing companies with their international transportation needs.<\/p>\n<p>The forwarder handles, among other things, shipping and customs documentation, insurance coverage (only if requested), freight contracts and port and terminal charges. A forwarder acts as the coordinator of the shipping process ensuring compliance with local and international regulations while optimizing routings and reducing costs.<\/p>\n<\/div><div class=\"fusion-clearfix\"><\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div><div  class=\"fusion-layout-column fusion_builder_column fusion_builder_column_1_1 fusion-builder-column-3 fusion-one-full fusion-column-first fusion-column-last 1_1\"  style='margin-top:0px;margin-bottom:0px;'>\n\t\t\t\t\t<div class=\"fusion-column-wrapper\" style=\"padding: 0px 0px 0px 0px;background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;\"   data-bg-url=\"\">\n\t\t\t\t\t\t<div class=\"fusion-title title fusion-title-3 fusion-sep-none fusion-title-size-three\" style=\"margin-top:0px;margin-bottom:31px;\"><h3 class=\"title-heading-left\" style=\"margin:0;\">What type of commodities does CMC ship?<\/h3><\/div><div class=\"fusion-text\"><p>CMC can assist in shipping all sorts of commodities.<\/p>\n<p>To name a few, foodstuff, automotive parts, construction materials, frozen products, bulk liquids, fresh produce, machinery, forestry products, consumer goods, garments, out of gauge projects and many more.<\/p>\n<p>Do you have any questions? Please contact us and we will be glad to review your needs.<\/p>\n<\/div><div class=\"fusion-clearfix\"><\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div><div  class=\"fusion-layout-column fusion_builder_column fusion_builder_column_1_1 fusion-builder-column-4 fusion-one-full fusion-column-first fusion-column-last 1_1\"  style='margin-top:0px;margin-bottom:0px;'>\n\t\t\t\t\t<div class=\"fusion-column-wrapper\" style=\"padding: 0px 0px 0px 0px;background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;\"   data-bg-url=\"\">\n\t\t\t\t\t\t<div class=\"fusion-title title fusion-title-4 fusion-sep-none fusion-title-size-three\" style=\"margin-top:0px;margin-bottom:31px;\"><h3 class=\"title-heading-left\" style=\"margin:0;\">How do I track my shipment?<\/h3><\/div><div class=\"fusion-text\"><p>You can track your shipment anytime on CMC Logitude Login (<a href=\"https:\/\/system.logitudeworld.com\/\" target=\"_blank\" rel=\"nofollow noopener noreferrer\">https:\/\/system.logitudeworld.com\/<\/a>). You can find the login on our website.<\/p>\n<p>Do you have any questions? Don&#8217;t hesitate to contact us.<\/p>\n<\/div><div class=\"fusion-clearfix\"><\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div><div  class=\"fusion-layout-column fusion_builder_column fusion_builder_column_1_1 fusion-builder-column-5 fusion-one-full fusion-column-first fusion-column-last 1_1\"  style='margin-top:0px;margin-bottom:0px;'>\n\t\t\t\t\t<div class=\"fusion-column-wrapper\" style=\"padding: 0px 0px 0px 0px;background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;\"   data-bg-url=\"\">\n\t\t\t\t\t\t<div class=\"fusion-title title fusion-title-5 fusion-sep-none fusion-title-size-three\" style=\"margin-top:0px;margin-bottom:31px;\"><h3 class=\"title-heading-left\" style=\"margin:0;\">What information do you need for a cost estimation?<\/h3><\/div><div class=\"fusion-text\"><p>To get an estimate, we need to know:<\/p>\n<ul>\n<li>commodity,<\/li>\n<li>origin,<\/li>\n<li>final destination,<\/li>\n<li>weight and volume,<\/li>\n<li>preferred mode of transportation (if known).<\/li>\n<\/ul>\n<\/div><div class=\"fusion-clearfix\"><\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div><div  class=\"fusion-layout-column fusion_builder_column fusion_builder_column_1_1 fusion-builder-column-6 fusion-one-full fusion-column-first fusion-column-last 1_1\"  style='margin-top:0px;margin-bottom:0px;'>\n\t\t\t\t\t<div class=\"fusion-column-wrapper\" style=\"padding: 0px 0px 0px 0px;background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;\"   data-bg-url=\"\">\n\t\t\t\t\t\t<div class=\"fusion-title title fusion-title-6 fusion-sep-none fusion-title-size-three\" style=\"margin-top:0px;margin-bottom:31px;\"><h3 class=\"title-heading-left\" style=\"margin:0;\">How long is a quote valid for?<\/h3><\/div><div class=\"fusion-text\"><p>Our quotes are valid for approximately 15\/30 days from date of issuance.<\/p>\n<p>Validity is always specified on our quotes.<\/p>\n<\/div><div class=\"fusion-clearfix\"><\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div><div  class=\"fusion-layout-column fusion_builder_column fusion_builder_column_1_1 fusion-builder-column-7 fusion-one-full fusion-column-first fusion-column-last 1_1\"  style='margin-top:0px;margin-bottom:0px;'>\n\t\t\t\t\t<div class=\"fusion-column-wrapper\" style=\"padding: 0px 0px 0px 0px;background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;\"   data-bg-url=\"\">\n\t\t\t\t\t\t<div class=\"fusion-title title fusion-title-7 fusion-sep-none fusion-title-size-three\" style=\"margin-top:0px;margin-bottom:31px;\"><h3 class=\"title-heading-left\" style=\"margin:0;\">What does Project Cargo and heavy lift refer to?<\/h3><\/div><div class=\"fusion-text\"><p>Project Cargo and Out of Gauge are national or international transportation of large, heavy bulky and critical complex pieces of equipment which require a detailed planning process to assess routing and most suitable transportation mode.<\/p>\n<p>Project cargo is a broad term to define cargoes which can not usually be transported without specialized logistic equipment.<\/p>\n<\/div><div class=\"fusion-clearfix\"><\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div><div  class=\"fusion-layout-column fusion_builder_column fusion_builder_column_1_1 fusion-builder-column-8 fusion-one-full fusion-column-first fusion-column-last 1_1\"  style='margin-top:0px;margin-bottom:0px;'>\n\t\t\t\t\t<div class=\"fusion-column-wrapper\" style=\"padding: 0px 0px 0px 0px;background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;\"   data-bg-url=\"\">\n\t\t\t\t\t\t<div class=\"fusion-title title fusion-title-8 fusion-sep-none fusion-title-size-three\" style=\"margin-top:0px;margin-bottom:31px;\"><h3 class=\"title-heading-left\" style=\"margin:0;\">What is multimodal transport?<\/h3><\/div><div class=\"fusion-text\"><p>Multimodal transport is the transportation of goods with at least two different modes of transport (air, sea, road, rail).<\/p>\n<\/div><div class=\"fusion-clearfix\"><\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div><div  class=\"fusion-layout-column fusion_builder_column fusion_builder_column_1_1 fusion-builder-column-9 fusion-one-full fusion-column-first fusion-column-last 1_1\"  style='margin-top:0px;margin-bottom:0px;'>\n\t\t\t\t\t<div class=\"fusion-column-wrapper\" style=\"padding: 0px 0px 0px 0px;background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;\"   data-bg-url=\"\">\n\t\t\t\t\t\t<div class=\"fusion-title title fusion-title-9 fusion-sep-none fusion-title-size-three\" style=\"margin-top:0px;margin-bottom:31px;\"><h3 class=\"title-heading-left\" style=\"margin:0;\">What is cross trade shipment<\/h3><\/div><div class=\"fusion-text\"><p>A cross trade shipment is a shipment by either road, air or sea from one country to another country, but not originating or terminating in the home country of the commissioning client.<\/p>\n<\/div><div class=\"fusion-clearfix\"><\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div><div  class=\"fusion-layout-column fusion_builder_column fusion_builder_column_1_1 fusion-builder-column-10 fusion-one-full fusion-column-first fusion-column-last 1_1\"  style='margin-top:0px;margin-bottom:0px;'>\n\t\t\t\t\t<div class=\"fusion-column-wrapper\" style=\"padding: 0px 0px 0px 0px;background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;\"   data-bg-url=\"\">\n\t\t\t\t\t\t<div class=\"fusion-title title fusion-title-10 fusion-sep-none fusion-title-size-three\" style=\"margin-top:0px;margin-bottom:31px;\"><h3 class=\"title-heading-left\" style=\"margin:0;\">What is a bill of lading (B\/L or BoL)?<\/h3><\/div><div class=\"fusion-text\"><p>A bill of lading is a legal document issued by a carrier to a shipper.<\/p>\n<\/div><div class=\"fusion-clearfix\"><\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div><div  class=\"fusion-layout-column fusion_builder_column fusion_builder_column_1_1 fusion-builder-column-11 fusion-one-full fusion-column-first fusion-column-last 1_1\"  style='margin-top:0px;margin-bottom:0px;'>\n\t\t\t\t\t<div class=\"fusion-column-wrapper\" style=\"padding: 0px 0px 0px 0px;background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;\"   data-bg-url=\"\">\n\t\t\t\t\t\t<div class=\"fusion-title title fusion-title-11 fusion-sep-none fusion-title-size-three\" style=\"margin-top:0px;margin-bottom:31px;\"><h3 class=\"title-heading-left\" style=\"margin:0;\">What is a commercial invoice?<\/h3><\/div><div class=\"fusion-text\"><p>The commercial invoice is one of the main documents used by customs in determining customs duties and taxes.<\/p>\n<\/div><div class=\"fusion-clearfix\"><\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div><div  class=\"fusion-layout-column fusion_builder_column fusion_builder_column_1_1 fusion-builder-column-12 fusion-one-full fusion-column-first fusion-column-last 1_1\"  style='margin-top:0px;margin-bottom:0px;'>\n\t\t\t\t\t<div class=\"fusion-column-wrapper\" style=\"padding: 0px 0px 0px 0px;background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;\"   data-bg-url=\"\">\n\t\t\t\t\t\t<div class=\"fusion-title title fusion-title-12 fusion-sep-none fusion-title-size-three\" style=\"margin-top:0px;margin-bottom:31px;\"><h3 class=\"title-heading-left\" style=\"margin:0;\">What is considered hazardous cargo?<\/h3><\/div><div class=\"fusion-text\"><p>Hazardous cargo is a cargo that contains materials and articles considered to be hazardous because of its flammable, corrosive, poisonous nature or other properties.<\/p>\n<\/div><div class=\"fusion-clearfix\"><\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div><div  class=\"fusion-layout-column fusion_builder_column fusion_builder_column_1_1 fusion-builder-column-13 fusion-one-full fusion-column-first fusion-column-last 1_1\"  style='margin-top:0px;margin-bottom:0px;'>\n\t\t\t\t\t<div class=\"fusion-column-wrapper\" style=\"padding: 0px 0px 0px 0px;background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;\"   data-bg-url=\"\">\n\t\t\t\t\t\t<div class=\"fusion-title title fusion-title-13 fusion-sep-none fusion-title-size-three\" style=\"margin-top:0px;margin-bottom:31px;\"><h3 class=\"title-heading-left\" style=\"margin:0;\">What is FCL\/LCL\/FTL\/LTL in shipping terms?<\/h3><\/div><div class=\"fusion-text\"><p>FCL stands for Full Container Load when shipping by sea. Shippers will have a full 20FT or 40FT container allocation.<\/p>\n<p>LCL stands for Less than Container Load when shipping by sea. Shipper with smaller parcels will usually share a 20FT or 40FT to reduce costs.<\/p>\n<p>FTL stands for Full Truck Load. Shippers will have a full truck van allocation.<\/p>\n<p>LTL stands for Less than Truck Load. Shipper with smaller parcels will usually share a truck van to reduce costs.<\/p>\n<\/div><div class=\"fusion-clearfix\"><\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div><div  class=\"fusion-layout-column fusion_builder_column fusion_builder_column_1_1 fusion-builder-column-14 fusion-one-full fusion-column-first fusion-column-last 1_1\"  style='margin-top:0px;margin-bottom:0px;'>\n\t\t\t\t\t<div class=\"fusion-column-wrapper\" style=\"padding: 0px 0px 0px 0px;background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;\"   data-bg-url=\"\">\n\t\t\t\t\t\t<div class=\"fusion-title title fusion-title-14 fusion-sep-none fusion-title-size-three\" style=\"margin-top:0px;margin-bottom:31px;\"><h3 class=\"title-heading-left\" style=\"margin:0;\">What are the incoterms\u2122?<\/h3><\/div><div class=\"fusion-text\"><p>Incoterms are very important set of rules defining the responsibilities of seller and buyers for the transportation and deliveries of goods covered by an international sales contract.<\/p>\n<p>Incoterms are published be the International Chamber of Commerce (ICC) and widely used in international commercial transactions.<\/p>\n<p>Please visit the <a href=\"https:\/\/iccwbo.org\/resources-for-business\/incoterms-rules\/incoterms-2020\/\" target=\"_blank\" rel=\"noopener noreferrer\">https:\/\/iccwbo.org\/resources-for-business\/incoterms-rules\/incoterms-2020\/<\/a> for more details.<\/p>\n<\/div><div class=\"fusion-clearfix\"><\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-parallax-none nonhundred-percent-fullwidth non-hundred-percent-height-scrolling fusion-equal-height-columns\"  style='background-color: rgba(255,255,255,0);background-image: url(\"http:\/\/cmclogistics.ca\/wp-content\/uploads\/2019\/05\/get-a-quote.jpg\");background-position: center center;background-repeat: no-repeat;padding-top:60px;padding-right:0px;padding-bottom:60px;padding-left:0px;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;'><div class=\"fusion-builder-row fusion-row \"><div  data-animationType=fadeInLeft data-animationDuration=0.6 data-animationOffset=100% class=\"fusion-layout-column fusion_builder_column fusion_builder_column_2_3 fusion-builder-column-15 fusion-two-third fusion-column-first fusion-animated 2_3\"  style='margin-top:0px;margin-bottom:0px;width:66.66%;width:calc(66.66% - ( ( 4% ) * 0.6666 ) );margin-right: 4%;'>\n\t\t\t\t\t<div class=\"fusion-column-wrapper\" style=\"padding: 0px 0px 0px 0px;background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;\"   data-bg-url=\"\">\n\t\t\t\t\t\t<div class=\"fusion-column-content-centered\"><div class=\"fusion-column-content\"><div class=\"fusion-title title fusion-title-15 fusion-sep-none fusion-title-size-two\" style=\"margin-top:0px;margin-bottom:0px;\"><h2 class=\"title-heading-left\" style=\"margin:0;color:#ffffff;\">Contact us<\/h2><\/div><div class=\"fusion-title title fusion-title-16 fusion-sep-none fusion-title-size-three\" style=\"font-size:21px;margin-top:0px;margin-bottom:0px;\"><h3 class=\"title-heading-left\" style=\"margin:0;font-size:1em;color:#ffffff;\">We are looking forward to hearing from you, give us a call!<\/h3><\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div><div  data-animationType=fadeInRight data-animationDuration=0.6 data-animationOffset=100% class=\"fusion-layout-column fusion_builder_column fusion_builder_column_1_3 fusion-builder-column-16 fusion-one-third fusion-column-last fusion-column-inner-bg-wrapper fusion-animated 1_3\"  style='margin-top:0px;margin-bottom:0px;width:33.33%;width:calc(33.33% - ( ( 4% ) * 0.3333 ) );'>\n\t\t\t\t\t<div class=\"fusion-column-wrapper\" style=\"padding: 0px 0px 0px 0px;\" data-bg-url=\"\">\n\t\t\t\t\t\t<div class=\"fusion-column-content-centered\"><div class=\"fusion-column-content\"><ul class=\"fusion-checklist fusion-checklist-1\" style=\"font-size:30px;line-height:51px;\"><li class=\"fusion-li-item\"><span style=\"height:51px;width:51px;margin-right:21px;\" class=\"icon-wrapper circle-no\"><i class=\"fusion-li-icon fa-phone fas\" style=\"color:#ffffff;\"><\/i><\/span><div class=\"fusion-li-item-content\" style=\"margin-left:72px;\"><span style=\"color: #ffffff;\">+1 514-439-4747<\/span><\/div><\/li><\/ul><\/div><\/div><div class=\"fusion-clearfix\"><\/div>\n\t\t\t\t\t<\/div><span class=\"fusion-column-inner-bg hover-type-none\" >\n\t\t\t\t\t\t<a href=\"tel:0015144394747\" aria-label=\"\">\n\t\t\t\t\t\t\t<span class=\"fusion-column-inner-bg-image\"  style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;\"><\/span><\/a>\n\t\t\t\t\t<\/span>\n\t\t\t\t<\/div><\/div><\/div><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":5,"comment_status":"closed","ping_status":"closed","template":"100-width.php","meta":{"footnotes":""},"class_list":["post-1537","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.2 - 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