Frequently Asked Questions

What is the role of a freight forwarder?

The freight forwarder’s role is to assist exporting and importing companies with their international transportation needs.

The forwarder handles, among other things, shipping and customs documentation, insurance coverage (only if requested), freight contracts and port and terminal charges. A forwarder acts as the coordinator of the shipping process ensuring compliance with local and international regulations while optimizing routings and reducing costs.

What type of commodities does CMC ship?

CMC can assist in shipping all sorts of commodities.

To name a few, foodstuff, automotive parts, construction materials, frozen products, bulk liquids, fresh produce, machinery, forestry products, consumer goods, garments, out of gauge projects and many more.

Do you have any questions? Please contact us and we will be glad to review your needs.

How do I track my shipment?

You can track your shipment anytime on CMC Logitude Login ( You can find the login on our website.

Do you have any questions? Don’t hesitate to contact us.

What information do you need for a cost estimation?

To get an estimate, we need to know:

  • commodity,
  • origin,
  • final destination,
  • weight and volume,
  • preferred mode of transportation (if known).

How long is a quote valid for?

Our quotes are valid for approximately 15/30 days from date of issuance.

Validity is always specified on our quotes.

What does Project Cargo and heavy lift refer to?

Project Cargo and Out of Gauge are national or international transportation of large, heavy bulky and critical complex pieces of equipment which require a detailed planning process to assess routing and most suitable transportation mode.

Project cargo is a broad term to define cargoes which can not usually be transported without specialized logistic equipment.

What is multimodal transport?

Multimodal transport is the transportation of goods with at least two different modes of transport (air, sea, road, rail).

What is cross trade shipment

A cross trade shipment is a shipment by either road, air or sea from one country to another country, but not originating or terminating in the home country of the commissioning client.

What is a bill of lading (B/L or BoL)?

A bill of lading is a legal document issued by a carrier to a shipper.

What is a commercial invoice?

The commercial invoice is one of the main documents used by customs in determining customs duties and taxes.

What is considered hazardous cargo?

Hazardous cargo is a cargo that contains materials and articles considered to be hazardous because of its flammable, corrosive, poisonous nature or other properties.

What is FCL/LCL/FTL/LTL in shipping terms?

FCL stands for Full Container Load when shipping by sea. Shippers will have a full 20FT or 40FT container allocation.

LCL stands for Less than Container Load when shipping by sea. Shipper with smaller parcels will usually share a 20FT or 40FT to reduce costs.

FTL stands for Full Truck Load. Shippers will have a full truck van allocation.

LTL stands for Less than Truck Load. Shipper with smaller parcels will usually share a truck van to reduce costs.

What are the incoterms™?

Incoterms are very important set of rules defining the responsibilities of seller and buyers for the transportation and deliveries of goods covered by an international sales contract.

Incoterms are published be the International Chamber of Commerce (ICC) and widely used in international commercial transactions.

Please visit the for more details.

Contact us

We are looking forward to hearing from you, give us a call!

  • +1 514-439-4747